Guide
Retail Report 2025
Uncover what powers effective retail communication
Real-world insights into store communication
A data-driven look at retail communication, showing how retailers structure their conversations and the tools they use, along with best practice recommendations.
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What’s inside
This report distills retail usage data into best practices for store communication that leaders can deploy now.
Channel structure and organization
Explore how retailers organize conversations through channels across their stores.
Message type breakdowns
See the distribution of message types used in retail team communication.
Top devices and accessories
Find out which devices and accessories are most common across retailers.
