Do more with less
Quickly respond to customers seeking help within a large retail space with the Zello Kiosk. A customer with a question can push a single button on the touchscreen kiosk and Zello alerts employees you’ve assigned to respond so they can reply immediately from wherever they are.
Inviting call button
Placed strategically throughout the building, the visibly large call button on the tablet invites a customer to request help.
Respond from anywhere
Employees connected to the Zello Kiosk channel can easily respond from anywhere, reducing floor personnel and time needed to assist the customer in need.
Scale more efficiently
Zello Kiosk allows you to scale and optimize your operations while improving the quality of service to your customers.
Delight your customers
Deliver a superior level of service to external customers or guests, and even internal customers, such as employees, contractors, and vendors.
Maximize minimal footsteps
Keep your customers happy with prompt service – even in a large space
Leave no customers unattended
Make sure no customer goes unanswered with repeating notifications
Remove purchase barriers
Create a frictionless buying journey for your customers when they’re at your store
Turn insights into actions
Get access to analytics, such as number of requests, response and resolution times, most frequent questions, and most responsive team members, to refine your process.
Level up your operations
Got a large floor space but not enough employees to cover it? No problem. Zello Kiosk can help.Get the guide to improved retail communications
Customize your Kiosk channels
Assign specific teams to respond to requests from specific kiosk locations
Optionally escalate to centralized help center when local help is unavailable
Enjoy hardware flexibility
Zello is compatible with most Android-based devices
Helping customers where and when they need it removes purchase barriers, positively impacting your bottom line.
Elevate your brand
Brand the kiosk interface with custom look and feel to elevate customer experience.
Limitless applications beyond the retail floor
Quickly provide help to visitors or residents of a large hospital or nursing home facility. Maintain superior service to visitors and win their confidence in entrusting their loved ones in your care.
Expedite help in a fast-paced environment; for example, vendors can easily locate a plant manager in a large building with multiple sections.
From alerting security to locating a building or manager, strategically placed Zello Kiosks can help guide and enhance a guest’s experience at a sprawling resort.