On-demand webinar

Using QR-based Customer Assistance for Retail

Watch a short session on building a Connected Store and how QR-based help requests support in-store customer service. Customer Success Manager Jennifer Beck and Product Manager Micaela Bara share how QR Assist works and where retailers are using it.

Illustration of the QR Assist UI on a mobile device surrounded by two photos of people using the feature

Speakers

  • Jennifer Beck, Customer Success Manager
  • Micaela Bara, Product Manager

What you’ll learn

  • Where QR Assist fits in a Connected Store
  • How QR Assist works from scan to request acceptance
  • Retail patterns: in-aisle help at locked cases. curbside pickup, and receiving
  • How to spot where QR Assist can help most, and what to do next

For retail store operations teams focused on customer service.

Includes a walkthrough of QR Assist, plus examples that show how the workflow plays out from request to response.

Before you go...

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