Dispatch like you mean it
The Zello Dispatch Hub gives your hardworking team the tools they need to optimize dispatch efficiency and get the job done.
Try for free Talk to salesModern, stress-free dispatch
Zello Dispatch Hub is a centralized push-to-talk dispatch platform that allows dispatchers to easily handle high call volumes with every incoming call automatically transcribed into text for rapid skimming.
Learn more about Zello for transportationMultitask with instant transcriptions
Transcribed calls to the dispatch channel help dispatchers quickly scan the content to evaluate urgency, allowing them to more easily multitask and prioritize their work
Shareable call queue
Calls are received by all available dispatchers so they can share their workload, cover for each other, and reply more quickly.
Dispatch never misses a call
Every incoming call is logged in the pending list and can be replayed or read as text, so no one ever has to repeat themselves.
Not just push-to-talk
Once a call is accepted, communicate in real-time via HD voice, photo, or text.
Safety starts with dispatch
Dispatchers do much more than relay information. With the right tools, they’re the driving force for creating a safer environment for drivers.
Learn more about emergency alertsLet drivers focus
Dispatchers reply one-to-one, keeping their drivers focused on driving rather than straining to hear a response over distracting radio chatter.
Visual confirmation of message received
Drivers see that their message has been received so they can rest assured that their lifeline—the dispatch team—is on it.
Dispatch to the rescue
Emergency alerts sent by drivers with a dedicated panic button are automatically routed to a designated channel with location data so dispatchers can help immediately.
Actionable analytics
Insights only matter if you can do something with them. Dispatch Hub gathers and collates deep operational analytics to help managers shift resources and optimize efficiency.
Understand operations
Continuously improve operational performance with visibility into the busiest times of day, the busiest days of the week, and the number of dispatchers handling calls.
Schedule wisely
Assign the right number of dispatchers on days and times that you know are busiest for you.
Empower your teams
Understand how long it takes for problems to be resolved and give your dispatch team the resources they need to solve them.
Real-time location updates
A key component of getting things done efficiently is knowing where everyone is. Zello Dispatch Hub automatically tracks and locates every worker on your team.
See who’s closest
Need someone to pick up a last minute package? Just check on Dispatch Hub for the closest person and send them on their way.
Beat traffic
Get headlights on real time traffic updates so dispatchers can help guide drivers and estimate arrival times.
Access location history
Understand and optimize operations and solve any disputes surrounding delivery times with a daily log of everywhere a user was with times and routes.
Customizable channels
Unlike outdated two-way radios and legacy push-to-talk, Zello leverages flexible channel creation, allowing you to communicate with precision, one-to-few or one-to-all.
Learn more about channelsOpen all-talk channels
When everyone needs to know everything, create open channels with up to 7000 users to keep information flowing and everyone up-to-date.
Dispatch channels
All calls coming from drivers are routed to dispatchers directly. Drivers don’t have to hear other drivers, but dispatchers can hear all drivers. Reduce noise between drivers keeping them safer on the road.
Broadcast channels
Send urgent messages to the entire organization on broadcast channels. Replies are routed to dispatchers only, focusing resources on the issue at hand.
1 x Testimonial
Kimberly Lesher
Transportation Manager, Carey Dallas
Zello’s Dispatch Hub works very well and gives us a level of flexibility we didn’t have before.