We value your privacy. This Privacy Policy applies to your usage of the software and services provided by Zello Inc (“Services”). We only collect your information in order to improve the Services and will never sell or share your information with other legal entities for commercial purposes, except in the cases when it’s required as a part of the Services you requested.

The information we collect and how we use it

The information you provide

During the registration or your use of the Services we ask you for your personal data such as name, email address, billing information. We use that information to provision the Services, contact you when necessary, and improve the Services.


Cookies are a small piece of data used to exchange information between your browser and the server. We use cookies to store your session identifier. The server erases your cookies when you log out. We may use the permanent cookies to store some of your preferences, such as user interface language.

Server logs

Every time you visit the Services web interface, servers log an entry that includes date and time, your IP address, browser type, browser language, referrer and an address of the page requested. When you connect using client software, the server log file adds that includes timestamp, your IP address, your Services username, client platform and client software version. We use this information for analytical purposes in aggregated form.

Public channels

When you connect to a public channel, your Services username is visible to other users connected to the same channel. Public channels communication may be stored in voice history on participant’s computers or mobile devices.

Communication privacy

We do not record or keep track of your voice communication in using the Service. However, the person you are talking to may save, replay and share your messages from voice history.

Data storage

Services uses third party hosting providers to store your data. We store your username, encrypted password, contact list and email address.


Services may disclose personally identifiable information when it’s required to comply with law enforcement requests or subpoenas when you violate the Terms of Service.


This privacy policy may be modified from time to time. When changes are significant, we will notify you by publishing the notice in our blog at