Web-Console-Versionshinweise

v7.21.0

What’s new

This update brings expanded knowledge base support, faster console load times, and refinements to administrator workflows in the management console, along with bug fixes and security improvements.

General improvements

• Knowledge base filenames now support non-Latin characters.
• The management console now loads faster on first visit, particularly on slower network connections.
• Cloned users are now automatically registered with the buddy-list service when they are created, so they receive their contact lists without delay.
• On the Edit Plan page, administrators must now confirm “Authorize Payment” before changes can be submitted.
• Added in-product guidance for administrators on enabling Google reCAPTCHA.
• Sensitive credentials saved in the management console are now stored with even stronger encryption, and additional checks have been added to a number of admin actions.

Bug fixes

• Fixed an issue where administrators on networks with non-standard license configurations saw a “Network capacity reached” message during CSV user import even when capacity was available.
• Fixed an issue where the channel filter dropdown on the Users tab did not load the full list of channels.
• Fixed an issue where users were not redirected correctly after Single Logout (SLO) in the v3 console.
• The invalid network-invite link page now displays the correct administrator name instead of “undefined administrator.”

v7.20.0

What’s new

This update adds an upload cap to Ella’s knowledge base and includes fixes across subscription management, admin settings, and the invite email flow.

General improvements

• Knowledge Bases are now subject to a 100-file cap per network. Admins who exceed it will see an error when uploading additional files.
• Removing a Crosslink user from a channel’s user list in the management console now takes effect on mobile clients immediately. Previously, an additional channel-role edit was required.

Bug fixes

• Fixed an issue where admins could accidentally create a duplicate subscription on an existing network.
• Fixed an issue where the Reset button was missing on the web console settings page.
• Fixed an issue where admins were unable to enable Message Vault from settings.
• Fixed an issue where the invite email displayed a password field for existing users, which broke the email's layout.
• Fixed an issue where clicking the “Ella, AI Assistant” upgrade tile showed an error instead of opening the upgrade screen.
• Fixed an issue where updating a subscription on a migrated Plus network dropped the custom price override.
• Fixed an issue where paid partner-console networks were incorrectly classified as trial accounts.

v7.19.0

What’s new

This update includes Partner Console label clarification, additional security hardening across the management console, and several bug fixes for invite link pages, channel user selection, sign-in, and profile display.

General improvements

• Partner Console: networks without a configured service plan no longer show the ambiguous “Not Configured” label.
• Improved how administrator roles are checked when assigning user templates, and added new protections against unauthorized changes to a network's invitation link configuration.

Bug fixes

• Fixed an issue where the network invite link page could fail to load on Android devices.
• Fixed an issue where selecting users in one channel caused them to appear pre-selected when viewing other channels.
• Fixed an issue where the navigation menu appeared on the invite link page for signed-in users.
• Fixed an issue where the profile image on the My Profile page could render at an incorrect aspect ratio.
• Fixed an issue where signing in with Google from the management console could fail to redirect correctly.

v7.18.2

Bug fixes

• Fixed an issue where signing in with Google Single Sign-On could fail to redirect back to the v3 management console.

v7.18.0

What’s new

This update strengthens security across the management console and improves performance when creating user templates, along with bug fixes and stability improvements.

General improvements

• Improved performance when creating multiple user templates in quick succession. The page no longer slows down or hangs after creating many templates in a row.
• Clearing all configuration fields for Google Single Sign-On now correctly disables the integration, matching the behavior of other SSO providers.
• Sub-administrator roles are now enforced more consistently throughout the management console, including for data export and AI Digest management.

Bug fixes

• Fixed an issue where the scheduled cancellation date for paid subscriptions could extend past the customer's last paid invoice when a recent invoice payment had failed. The cancellation effective date is now derived from the last fully paid invoice's service end date.
• Fixed an issue where deleting an Ella Knowledge Base returned a “Page not found” error.
• Fixed an issue where an in-console announcement overlay could block clicks on the left navigation bar.
• Fixed an issue where deleting one Single Sign-On provider on a network could affect the configuration of other SSO providers on the same network. Provider deletion is now correctly scoped to the specific provider being removed.

v7.17.0

What’s new

This update introduces a public beta of AI Message Search for eligible Plus networks, adds Google SSO hosted-mode support, and extends the “Automatically activate a contact” setting to Dispatch Hub. It also includes security improvements, updates to help-link destinations, and bug fixes.

Feature updates

AI Message Search (beta)

AI Message Search turns Message Vault into an operational intelligence tool. Ask plain-language questions about your communications and get direct, synthesized answers in seconds. Every answer cites the supporting messages inline, so you can trace it back to the source. Now in public beta for Plus networks with Message Vault enabled, free to try for a limited time. See our support article for details on how it works and how to get started.

General improvements

• Added hosted-mode support for Google SSO, so networks signing in with Google can be validated against a specific Google Workspace domain.
• The “Automatically activate a contact” client setting is now available for Dispatch Hub. When enabled, Dispatch Hub automatically opens a contact's talk screen on incoming messages, making it easier to reply using keyboard shortcuts.
• Removed the “Use PTT Framework in the foreground” iOS setting from the console. The general “Enable PTT Framework” setting is unchanged, and the PTT Framework is enabled automatically on iOS 26 and later.
• Additional safeguards have been added across account sign-in, password recovery, and Single Sign-On flows to better protect against unauthorized access.

Bug fixes

• Fixed an issue where cloning a network through export and import did not restore the source network’s client settings on the destination.
• Fixed an issue in the V3 console where navigating to AI Digest while impersonating a network could redirect to the full Zello user list instead of the network's users.
• Fixed an issue where the Billing tab was missing from the V3 console for some networks.

v7.16.0

What’s new

This update includes an improved sign-in page for the management console and resolves issues affecting Message Vault, user cloning, and billing workflows.

General improvements

• The management console sign-in page now displays the Zello logo and network name for easier identification.

Bug fixes

• Fixed an issue where downloading selected Message Vault items failed with an indefinite loading spinner after performing an AI search.
• Fixed an issue where cloning a user could fail with an error when performed by a sub-administrator with restricted visibility.
• Fixed an issue where the pending cancellation banner remained visible after resubscribing until the page was refreshed.
• Fixed an issue where enabling Message Vault failed for networks that had not previously used the feature.

v7.15.0

What’s new

This update introduces the updated management console design for all paid networks, adds the End Open Mic setting, and allows full-access secondary administrators to change their own user templates. It also includes improved region detection for international networks, better import error messages, and bug fixes.

Feature updates

Updated management console design

• The updated management console interface, featuring a modernized side navigation and refreshed layout, is now available for all paid networks.

End Open Mic

A new End Open Mic setting is now available, replacing three separate beta settings with a single control to automatically end unintended transmissions from accessories.

• Four detection levels to choose from: Aggressive, Standard, Relaxed, or Not Applied.
• Existing configurations migrated automatically.

User templates

• Secondary administrators with full management console access can now change their own user template. A confirmation warning is shown if the change would reduce the administrator’s console access.

General improvements

• New networks created by international administrators are now more reliably assigned to the closest available server region.
• User import now displays specific error details instead of a generic error message, making it easier to identify and resolve issues.
• Message Recovery is now enabled by default for all new trial networks.

Bug fixes

• Fixed an issue where channel roles were not updated after a CSV import with overwrite enabled, which could cause users to lose their assigned permissions.
• Fixed an issue where secondary administrators with tags could not see tag assignments on user and channel profiles.
• Fixed an issue where profile images could not be uploaded in the management console.
• Fixed an issue with channel role creation through the API.
• Fixed an issue where enabling Message Vault through a partner console resulted in an error.

v7.14.0

What’s new

This update adds French audio support for QR Assist, and security improvements. It also includes fixes for billing, admin login, timestamp accuracy, and console layout.

Feature updates

QR Assist

• QR Assist now includes customer assistance audio in French, joining English and Spanish as supported languages.

Security improvements

• The management console is now even more secure. Users are more strictly limited in what they can view and modify based on their assigned role, with additional safeguards to prevent unauthorized actions.

Bug fixes

• Fixed an issue where secondary administrators saw an error screen with duplicated banners upon logging in.
• Timestamps on exported messages now display correctly across daylight saving time changes.
• Fixed an issue on mobile web where subscription changes were not reflected until the page was manually refreshed, and a brief “Failed” error message appeared during successful updates.
• Resolved an issue where custom pricing and discounts applied to subscriptions were not correctly reflected in the management console.
• Fixed a layout issue where the page header did not remain fixed when scrolling for users with settings-only permissions.
• Fixed an issue where audit logs could fail to load under certain conditions.
• Fixed Bluetooth LE configuration for the DeWalt Slim Neckband accessory, resolving an issue that prevented the device from being recognized.
• Resolved a brief color flicker in the navigation panel when copying an invite link.

v7.13.0

What’s new

This update resolves issues with Ella contact cleanup, AI Digest settings, billing displays, and console UI migration.

Bug fixes

• Fixed an issue where the Ella contact remained visible after the associated Knowledge Base was deleted, even though Ella was no longer responsive.
• Fixed an issue where the AI Digest setting was incorrectly configurable through user templates instead of only at the network level.
• Fixed an issue where the payment method was not displayed in the Billing tab when no default payment method was set.
• Fixed an issue where enabling the updated console interface failed with an error for sub-admins with tag-based access on older networks.

v7.12.0

What’s new

This update resolves issues with Message Vault displays, template management, user imports, location filtering, and Dispatch channel permissions.

Bug fixes

• Fixed an issue where Message Vault displayed a raw identifier instead of the display name for Ella, your team’s AI assistant.
• Fixed an issue where the Message Vault date filter was not applied in anonymized networks.
• Fixed an issue where a deleted template was not removed from the User Provision Template setting.
• Fixed an issue where the "Not Set" option was missing from the User Provision Template dropdown.
• Fixed an issue where importing a CSV file with special characters in passwords produced a misleading "Empty password" error.
• Fixed an issue where Workgroup Manager administrators could not manage users in Dispatch channels.
• Fixed an issue where filtering locations by time showed an incorrect offset during daylight saving time transitions.
• Fixed an issue where adding channels to a Crosslink incorrectly displayed a "no dynamic channels" message.
• Fixed an issue where the suggested network name during setup could conflict with an existing name.

v7.11.0

What’s new

This update enables Live Activities for all new trial networks, improves QR Assist kiosk reconnection reliability, and resolves issues with Message Vault retention, network imports, and template channel displays.

General improvements

• Live Activities is now enabled by default for all new trial networks, giving iOS users at-a-glance visibility into active Zello conversations from the lock screen and Dynamic Island.
• QR Assist kiosks now automatically reconnect after an unexpected network disconnection.

Bug fixes

• Fixed an issue where Message Vault retention settings could be incorrectly applied after changing the retention period and restoring it to the default value.
• Fixed an issue where importing network data did not update network settings as expected.
• Fixed an issue where the user channel list incorrectly displayed channels inherited from templates that were no longer applied.
• Fixed an issue where the "Network Disabled" banner was incorrectly displayed in partner consoles when only some networks were disabled.

v7.10.0

What’s new

This update introduces trusted Wi-Fi configuration for faster iOS message delivery, enables channel translations for trial networks, and adds Spanish support to QR Assist kiosks. It also includes admin workflow improvements.

General improvements

• Administrators can now configure trusted Wi-Fi networks (SSIDs) for iOS devices, enabling faster and more reliable message delivery on enterprise Wi-Fi.
• Channel translations are now enabled by default for new trial networks.
• The auto-connect channels setting now applies to the Dispatch Hub platform.
• QR Assist kiosks now support a Spanish-language notification for customer assistance requests.
• The delete button for users, channels, and templates has been repositioned to reduce accidental deletions.

Bug fixes

• Fixed an issue where sub-admins without Full access could not send Sign-On Links.

v7.9.0

What’s new

This update introduces time-based filtering for location history, adds Google SSO for partner consoles, increases AI Digest recipient limits, and adds a new alert volume setting for wired headsets.

Feature updates

Location history

• Admins can now filter location history by specific start and end times within a day, making it easier to confirm a user's location during a specific time window.

AI Digests

• The maximum number of email recipients per AI Digest has been increased from 5 to 20.

General improvements

• Google SSO is now available for partner consoles.
• Admins can now configure a setting to automatically reduce in-app alert volume when a wired headset is connected (Android).
• The audio delivery delay setting now supports finer 0.25-second increments between 0.5s and 5s.

Bug fixes

• Fixed an issue where user fields could not be updated after cloning a user.
• Fixed an issue where changing a user's template via CSV upload did not remove channels from the previous template.

v7.8.0

What’s new

This update adds a new console setting for audio delivery delay, extends message persistence options for listen-only channels, and resolves issues with template management, user creation, and mobile console usability.

General improvements

• Admins can now configure the maximum audio delivery delay for their network.
• The "Persist last voice message" option for listen-only channels now supports durations up to 1 week.
• The warning displayed when deleting templates now includes more context about the impact.
• Subadmins can now access sign-in reports.

Bug fixes

• Fixed an issue where creating a user via magic link trimmed the last character of the username.
• Fixed an issue where the user search field on the mobile console was not interactive.

v7.7.1

Bug fixes

• Fixed an issue where users were redirected to the Zello website instead of the sign-in page after being signed out.
• Fixed an issue where Azure SSO sign-in failed with an unhelpful error message.

v7.7.0

What’s new

This update improves security defaults for new networks, fixes SSO login for Dispatch Hub, and resolves issues with analytics access, metadata exports, and subscription display.

General improvements

• Newly created networks now require token authentication by default, improving security for new deployments.

Bug fixes

• Fixed an issue where users with limited analytics access could view the channel screen.
• Fixed an issue where exported Metadata CSV files contained incorrect display names.
• Fixed an issue where SSO login for Dispatch Hub failed when browser-based authentication was configured.
• Fixed an issue where a subscription banner appeared on the sign-in screen before authentication.
• Fixed an issue where an upgrade option was incorrectly displayed after completing an in-app purchase.
• Resolved minor display issues in the Management Console.

v7.6.0

What’s new

This update improves CSV import and export reliability, adds a console setting for iOS Bluetooth accessory auto-mapping, enables custom Message Vault retention, and updates the cancellation flow for self-serve subscriptions.

Feature updates

Message Vault

• Admins can now configure how long Message Vault retains data. Available retention periods are 30, 60, or 90 days, 6 months, 1 year, or 2 years.

General improvements

• Self-serve subscription cancellations now take effect at the end of the current billing term. Subscribers retain full access until the cancellation date and can reverse the cancellation at any time before it takes effect.
• Admins can now enable automatic Bluetooth PTT button mapping for iOS devices.
• The channel advanced settings popup no longer requires scrolling to access all options.

Bug fixes

• Fixed an issue where template assignments were reset during CSV import.
• Fixed an issue where channel usernames with leading or trailing whitespace were not trimmed during CSV import.
• Fixed an issue where the audit log did not record sign-on events.
• Fixed an issue where CSV exports from Message History contained corrupted data.
• Fixed an issue where partners were unable to manage Message Vault settings for their customers.
• Fixed an issue where dragging and dropping files into a Knowledge Base did not trigger the upload.

v7.5.1

Bug fixes

• Fixed an issue affecting in-app purchase processing.

v7.5.0

Bug fixes

• Fixed an issue where the Management Console intermittently signed the user out.
• Fixed an issue where the invoice due date displayed a past date.
• Fixed an issue where a partial user update through the API incorrectly triggered a Limited Access restriction.
• Fixed an issue where trial network expiration was not counting down correctly.

v7.4.0

What’s new

This update adds browser-based SSO support for Dispatch Hub and includes improvements to network settings management.

General improvements

• SSO sign-in for Dispatch Hub now supports browser-based authentication, improving compatibility with hardware security keys and FIDO2 devices.
• Core and Plus network options are now displayed separately for clarity.
• Changes to network settings now require an explicit save-and-apply action.

Bug fixes

• Fixed an issue where the "Export Metadata" option for custom Message Vault retention returned an empty CSV.

v7.2.0

Bug fixes

• Improved reliability of the v3 PTT widget.

v7.1.0

What’s new

This update includes small fixes for QR codes and console indicators.

Bug fixes

• Gateways will no longer appear multiple times in the Management Console menu.
• Invite your team QR codes now continue to work properly after a settings update.
• The sub-admin star indicator now displays correctly for users with full web console access.

v7.0.0

What’s new

This update streamlines access to translations for PLUS networks and improves map display.

General improvements

• Translations are now enabled automatically for networks that upgrade to PLUS, so they can start using translations right away.

Bug fixes

• Location markers with coordinates [0,0] will no longer appear on the map.

v6.20.0

What’s new

This release adds more control over Message Vault by allowing it to be disabled in settings and introduces new configuration options for automatic volume increase. It also includes several usability improvements, such as clearer messaging, updated Gateway Alarm wording, and streamlined channel options, along with a fix that ensures successful channel imports display a confirmation screen.

Feature updates

Message Vault

• Message Vault can now be disabled directly from settings.

Automatic volume increase

• The automatic volume increase feature has been enhanced with additional configuration options. You can now choose when the volume increase is applied: Always, 3 minutes, 5 minutes, or 10 minutes.
• The default setting has been updated to 10 minutes.

General improvements

• Updated the text shown when selecting Add Message Vault from the history screen.
• To reduce confusion, the options to add Ella to dynamic and dispatch channels have been removed. This change does not affect functionality, as Ella did not operate in those channels.
• Wording for several Gateway Alarm settings has been updated to better reflect how the feature behaves.

Bug fixes

• Successfully completing a channel import now displays a confirmation screen indicating the import was successful, instead of a blank screen.

v6.19.0

What’s new

This release introduces QR Assist, letting teams set up help points anywhere a QR code can be posted. It also expands Message Vault with more flexible text-message downloading. Finally, it includes fixes that address login issues, improve how shared devices are displayed in Dispatch Hub, and resolve problems with browsing AI Digests.

New feature

QR Assist

QR Assist is here, giving you a simple way to place help points anywhere you can post a QR code. Let your teams cover more ground with less effort, improving support without kiosk logistics.

Feature updates

Message Vault

• Text messages in Message Vault can now be downloaded individually or in batches.

Bug fixes

• Browsing older AI Digests will no longer trigger an "Unauthorized" popup or server error.
• For Zello Enterprise Server users, display names for shared devices now appear correctly in Dispatch Hub.
• Fixed an issue that prevented logging into Zello using a QR code.
• Fixed an issue where the Join button did not function after opening an invite link.
• Resolved an issue that prevented users from logging into the console through Okta.